Most Mondays when I come into the office I usually have to listen to over 20 backlogged voice-mails. Some actions can wait, but some are urgent. I wish that I had a way to handle these issues over the weekend, before they become problems. A colleague told me that I can gain more time by hiring an answering service to answer my phones and let me know about urgent calls.
An answering service to answer my phones? I check it out. Maybe I gain control through outsourcing. Getting an answering service to answer my phones allows me to have backup coverage when I’m out of the office. A live person will be on the other end of the line to answer my phones on weeknights or weekends. This live operator will answer my phones, screen my calls, and quickly transfer my most important messages.
When you take into account the alternatives, you can see that hiring a quality answering service to manage your phone calls is a no-brainer choice. Compared to hiring additional staff, or asking team members to double-up and answer phones all day long, quality answering services help you save a great deal of money in both the short and long run. When you compare your options, you’ll find that answering services are:
I know I can’t hire just anyone to answer my phones. I need an answering service that will put thought into exactly who will answer my phones. Great answering services like 1-800 We Answer make sure that each live operator that answers my phones is pre-screened for quality control. Although live operators have different personalities, this company’s reputed to only hire the most friendly, patient, and professional live operators to answer my phones. This is important since the people that answer my phones have to put my clients first.
Live operators able to answer my phones 24/7 can really be helpful during my workday. Whether I’m in a meeting, on lunch, or hopping halfway around the world, I can get live operators to answer my phones. If I can’t take my calls live for any reason, I can switch over to live operators can answer my phones. I can get my messages sent directly to my smart phone or pager, so I can be on top of things in the noisiest areas.
I know I’ll save a lot of time using live operators to answer my phones. I’m sold, however, when I realize how affordable it is for an answering service to answer my phones. Instead of shelling out cash for benefits and taxes like I do for full-time employees, I only need to pay one monthly fee. This gives me a perfect solution to answer my phones the perfect solution. I’m calling 1-800 We Answer to get started right away!
